Privacy Policy

Privacy Policy

Last updated: 1 September 2026

This Privacy Policy explains how Intrasenze Software AB (“Intrasenze”, “we”, “our”) handles personal data in connection with the UAN-Safe application and our digital services.

We value your privacy and strive to ensure that your personal data is handled securely and transparently.

This policy also describes your rights and how you can exercise them.

1. Data Controller

Intrasenze Software AB

Swedish Corporate ID: 559055-3110

Address: Box 55679, 102 15 Stockholm, Sweden

Email: privacy@intrasenze.com

2. Legal Basis

We process your data based on:

  • Consent,
  • Contractual necessity,
  • Legal obligation, and
  • Legitimate interest (e.g. service improvement and security).

3. Consent

By registering an account and/or using the application, you give explicit consent to processing in accordance with this Policy.

You can withdraw consent anytime by uninstalling the app or emailing privacy@intrasenze.com.

4. Data Collected

  • Contact details (name, email, phone)
  • Usage data (activity, support, transactions)
  • Technical data (device, OS, IP, browser)
  • Location data (see below)

5. Location Data

Collected

Collected

  • while using the app and
  • during active incidents until closed.
    No continuous tracking when inactive.

6. Use of Data

We use the information to:

  • provide and improve services,
  • communicate regarding support, operational information, or incidents,
  • enhance security and user experience,
  • prevent and detect security incidents,
  • comply with laws and regulatory requirements.

7. Sharing of information

We never sell personal data.

We may share personal data only:

  • when required by law,
  • to protect rights and security, or
  • with trusted partners and service providers (data processors) when necessary to provide, administer or support our services.

Partners and service providers that process personal data on our behalf are subject to agreements and requirements regarding data protection and confidentiality.

International transfers

To provide our services, authorized partners and service providers outside the EU/EEA may in certain cases be given access to personal data.

When personal data is made available outside the EU/EEA, we ensure that this is done in accordance with the GDPR rules on transfers of personal data to third countries.

The transfer is based on an adequacy decision by the European Commission or other approved safeguards under the GDPR, such as the European Commission’s Standard Contractual Clauses (SCCs).

Where required, we also apply supplementary safeguards to ensure a level of protection that meets the requirements of the GDPR.

Information about applicable safeguards can be requested by contacting privacy@intrasenze.com.

8. Storage and Security

All data is stored within the EU.

Communication between the app and server is encrypted.

We apply data protection by design and by default, as well as appropriate technical and organizational security measures to protect personal data.

Access to personal data is restricted according to authorization and need.

When external partners or service providers process personal data on our behalf, we ensure that the processing is carried out in accordance with the GDPR and is subject to applicable data protection and security requirements.

Personal data is retained only for as long as necessary for the purposes set out in this policy or as required by law, after which it is deleted or anonymized.

9. Cookies

Our website uses cookies and similar technologies to improve the experience, analyze traffic, and personalize content.

You can block or delete cookies in your browser, but some features may be affected.

10. Your rights

You have the right to:

  • access your personal data,
  • request correction or deletion,
  • restrict processing,
  • object to processing,
  • request data portability,
  • withdraw consent.

If you believe your data is being handled incorrectly, you can file a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY) at www.imy.se.

11. Children’s privacy

Vi samlar inte medvetet in uppgifter om barn under 16 år.

We do not knowingly collect information about children under 16 years of age.
If you are a guardian and suspect your child has provided data, contact us and we will remove it.

12. Changes

We may update this policy.

The date above indicates the most recent update.

Major changes will be communicated via email or within the application.

13. Contact

Intrasenze Software AB

Box 55679, 102 15 Stockholm, Sweden

Swedish Corporate ID: 559055-3110

privacy@intrasenze.com

www.intrasenze.com